FAQ: Surface Laptop 5 Crashing or freezing.

If you're experiencing crashing or freezing on a Surface Laptop 5, while this issue is not a widespread issue,common, it can still happenoccur with some new devices. TheTo best way to resolvefix this problemproblem, isensure by ensuringthat all updates are installed, particularlyespecially the "Crash Defender" update from Microsoft.

What to do if your Surface Laptop 5 keeps crashing and you can’t get updates:

If your device iscrashes continuously crashingfrequently and you're unable to install updates, it can be frustrating.challenging. However,Fortunately, there isthere's a script available tothat can help update your system automatically.

Steps to resolve the issue:

1. Download the update script from [here].
2. Right-click the script and select "Run as Administrator."
3. The script will install necessary componentscomponents, likesuch NuGetas NuGet, and update your Windows system.
4. Your device will restart automatically after the process.process is complete.

Note: You may need to repeat this process until all updates are successfully installed.

If your screen goes blank during the update, just wait—it should reboot automatically once all updates are finished. If the reboot doesn't occur right away, try closing and reopening the laptop lid, as this is a known solution for Surface Laptop 5 users.

 

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