FAQ: Surface Laptop 5 Crashing or freezing.

If you're experiencing crashing or freezing on a Surface Laptop 5, while not a widespread issue, it can still happen with some new devices. The best way to resolve this problem is by ensuring all updates are installed, particularly the "Crash Defender" update from Microsoft.

What to do if your Surface Laptop 5 keeps crashing and you can’t get updates:

If your device is continuously crashing and you're unable to install updates, it can be frustrating. However, there is a script available to help update your system automatically.

Steps to resolve the issue:

1. Download the update script from [here].
2. Right-click the script and select "Run as Administrator."
3. The script will install necessary components like NuGet and update your Windows system.
4. Your device will restart automatically after the process.

Note: You may need to repeat this process until all updates are successfully installed.